[{"data":1,"prerenderedAt":1570},["ShallowReactive",2],{"tool-healthcare-jd-health":3,"related-healthcare-jd-health":437},{"id":4,"title":5,"author":6,"bestFor":7,"body":8,"category":398,"cons":399,"cover":405,"date":406,"description":407,"draft":408,"extension":409,"meta":410,"navigation":411,"notFor":412,"path":413,"pricing":414,"pros":418,"score":424,"scoreBreakdown":425,"seo":428,"stem":429,"tags":430,"toolName":235,"updated":406,"url":434,"vendor":435,"__hash__":436},"tools\u002Ftools\u002Fhealthcare\u002Fjd-health.md","京东健康 评测","元析评测","想把药品铺进即时零售渠道的药企与连锁药房,以及给员工买体检和健康福利的企业 HR",{"type":9,"value":10,"toc":368},"minimark",[11,15,23,26,29,66,69,72,77,80,83,87,90,93,97,100,103,107,110,113,117,120,124,127,131,134,138,141,145,148,151,218,221,224,314,317,321,325,328,332,335,339,342,346,349,353,356,359,362],[12,13,14],"h2",{"id":14},"结论先行",[16,17,18,22],"p",{},[19,20,21],"strong",{},"中等偏上(8.0 分),买它是因为药和配送,不是因为诊。"," 京东健康 2020 年 12 月在港交所上市(股票代码 6618),自营大药房加即时配送能解决急用药;App 版本 9.6.8、2026-11-07 更新,AI 小康把报告解读、AI 诊室、挂号、体检串成一条线。",[16,24,25],{},"短板也直白:App Store 评分 3.29 分、15549 个评分,是这批平台里最低的;问诊和购药入口挨得太近,医生的建议容易落到买药上。复杂病例别在这儿看,专科深度比不过三甲医院自建平台。我们建议企业采购先谈体检和到家快检,再谈药品,顺序反过来容易被套餐绑住。",[12,27,28],{"id":28},"这篇评测基于什么数据",[30,31,32,39,45,51,60],"ul",{},[33,34,35,38],"li",{},[19,36,37],{},"产品功能与版本",":京东健康 App Store 中国区页面(2026-11 核对),版本 9.6.8、2026-11-07 更新",[33,40,41,44],{},[19,42,43],{},"AI 与服务体系",":同一页面对 AI 小康、AI 诊室、到家快检、京东体检、医学检验的说明",[33,46,47,50],{},[19,48,49],{},"公司背景",":京东健康 2020 年 12 月 8 日港交所上市,股票代码 6618,公开招股与年报文件",[33,52,53,56,59],{},[19,54,55],{},"患者评价",[57,58],"app",{}," Store 评分 3.29 分、15549 个评分(2026-11)",[33,61,62,65],{},[19,63,64],{},"渠道观察",":京东 App 内的健康频道入口与商品结构(2026-11)",[16,67,68],{},"我们没有在京东健康下过单,也没参与过企业采购谈判,配送时效、处方审核时长的判断来自公开说明和用户评价里的高频描述。",[12,70,71],{"id":71},"核心功能",[73,74,76],"h3",{"id":75},"药品自营加平台即时配送是核心","药品:自营加平台,即时配送是核心",[16,78,79],{},"京东健康的商品结构分两块:自营的京东大药房,和入驻的第三方药房与品牌旗舰店。处方药需要上传处方或走线上问诊开方,OTC 直接下单。配送分普通快递和即时配送,后者由附近药房发货,急用药场景靠这条线。",[16,81,82],{},"对药企,这里是一个能出货的渠道,不只是曝光位。代价是价格体系要管住,平台促销频繁,同一盒药在不同店铺能差出两三成。",[73,84,86],{"id":85},"问诊ai-分诊加医生接单","问诊:AI 分诊加医生接单",[16,88,89],{},"问诊入口分免费问诊和付费专家问诊。免费问诊多由平台医生接,响应快、能开常用药;付费问诊按科室和职称定价,能看报告、给用药方案。AI 小康负责诊前那一层:描述症状、传检查报告、推荐科室,再跳到问诊或挂号。",[16,91,92],{},"我们核对产品结构时看到,问诊在这里更像购药链路的一环,而不是独立服务。想要深度问诊,得主动选专家问诊,别停在默认入口。",[73,94,96],{"id":95},"体检与到家快检企业采购的抓手","体检与到家快检:企业采购的抓手",[16,98,99],{},"京东体检把体检机构打包成可下单的商品,按城市、套餐、项目筛;到家快检是护士上门采样,覆盖常见血液与尿液项目;医学检验面向需要单项检查的用户。三块合起来,正好对应企业员工福利的采购清单。",[16,101,102],{},"企业侧通常按人头结算,项目可替换,结算走对公。要注意的是体检机构是合作方,不同城市的服务质量差别不小,签约前最好抽一家实地看。",[73,104,106],{"id":105},"边界它不做院内系统","边界:它不做院内系统",[16,108,109],{},"没有 HIS、没有电子病历、不进医保统筹结算。互联网医院牌照下的复诊开方可以做,首诊不行。医院要建互联网医院,这套东西接不进去,得找微医那类做院内对接的供应商。",[12,111,112],{"id":112},"评分明细",[73,114,116],{"id":115},"功能完整度8510","功能完整度:8.5\u002F10",[16,118,119],{},"问诊、处方、购药、配送、体检、到家快检、疫苗预约都在,AI 分诊补上了诊前一层。扣分在没有慢病长期管理,随访只到提醒,用药依从性没人跟。处方续方要重新走问诊,老患者每次都得重复描述。",[73,121,123],{"id":122},"易用性8510","易用性:8.5\u002F10",[16,125,126],{},"App 首页把\"看病买药\"放在最显眼位置,下单路径短,也做了长辈模式。扣分在入口太密,体检、检验、疫苗分散在不同页面,新用户要找一会儿。购物车和问诊单分开,凑单时容易漏掉药品。",[73,128,130],{"id":129},"数据质量8010","数据质量:8.0\u002F10",[16,132,133],{},"药品说明书、批准文号、厂家信息展示完整,处方审核有药师把关,能追溯到批次。扣分在部分第三方店铺的商品描述照抄厂家文案,禁忌症写得含糊。同一药品不同店铺的说明书版本可能不一样。",[73,135,137],{"id":136},"性价比7510","性价比:7.5\u002F10",[16,139,140],{},"药品价格有竞争力,常有满减;即时配送的运费和包装费会抬高单次成本。企业套餐按人头算,人均价格不低,这一项扣分主要因为隐性费用多。满减门槛按店铺算,跨店凑单的优惠不叠加。",[73,142,144],{"id":143},"客户支持7510","客户支持:7.5\u002F10",[16,146,147],{},"在线客服响应快,退换货走标准流程,物流异常能一键催单。扣分在处方药退换限制多,医疗类投诉的升级路径不清楚,用户评价里抱怨集中在这里。夜间客服以机器应答为主,复杂问题要等白天。",[12,149,150],{"id":150},"定价说明",[152,153,154,170],"table",{},[155,156,157],"thead",{},[158,159,160,164,167],"tr",{},[161,162,163],"th",{},"项目",[161,165,166],{},"价格",[161,168,169],{},"说明",[171,172,173,185,196,207],"tbody",{},[158,174,175,179,182],{},[176,177,178],"td",{},"注册、浏览与免费问诊",[176,180,181],{},"0 元",[176,183,184],{},"看商品查药店不收费,平台医生接单解决常见病",[158,186,187,190,193],{},[176,188,189],{},"专家问诊",[176,191,192],{},"按次计费",[176,194,195],{},"按科室与职称定价,下单页显示",[158,197,198,201,204],{},[176,199,200],{},"体检与到家快检",[176,202,203],{},"按套餐计价",[176,205,206],{},"按城市和项目组合,企业采购另谈",[158,208,209,212,215],{},[176,210,211],{},"药企入驻与企业福利",[176,213,214],{},"未公开",[176,216,217],{},"官网未公开标准报价,需联系销售",[16,219,220],{},"隐藏成本:即时配送的运费按距离和时段浮动,夜间加价;处方药退换受法规限制,买错基本只能留着自己处理;企业采购的报价通常不含体检机构的加项,员工到店后被推销加项是常见投诉。",[12,222,223],{"id":223},"和竞品对比",[152,225,226,242],{},[155,227,228],{},[158,229,230,233,236,239],{},[161,231,232],{},"维度",[161,234,235],{},"京东健康",[161,237,238],{},"阿里健康",[161,240,241],{},"美团买药",[171,243,244,258,272,286,300],{},[158,245,246,249,252,255],{},[176,247,248],{},"定位",[176,250,251],{},"自营药房加在线问诊",[176,253,254],{},"平台电商加追溯与云医院",[176,256,257],{},"本地即时零售加轻问诊",[158,259,260,263,266,269],{},[176,261,262],{},"起步价",[176,264,265],{},"免费问诊,药品按件",[176,267,268],{},"药品按件,问诊按次",[176,270,271],{},"药品按件,配送费另计",[158,273,274,277,280,283],{},[176,275,276],{},"履约",[176,278,279],{},"自营仓加附近药房配送",[176,281,282],{},"依赖天猫与支付宝入口",[176,284,285],{},"骑手网络,分钟级送达",[158,287,288,291,294,297],{},[176,289,290],{},"强项",[176,292,293],{},"药品供给、体检打包",[176,295,296],{},"商家规模、药品追溯",[176,298,299],{},"配送速度、本地覆盖",[158,301,302,305,308,311],{},[176,303,304],{},"短板",[176,306,307],{},"App 评分偏低、问诊偏卖药",[176,309,310],{},"入口分散、医疗能力弱",[176,312,313],{},"品类窄、缺深度问诊",[16,315,316],{},"怎么选:急用药、要半小时内送到,美团买药的本地网络更稳;要买保健品、器械、体检套餐,京东健康的自营供给更全;药企要做追溯合规和平台旗舰店,阿里健康的商家盘子更大。",[12,318,320],{"id":319},"faq","FAQ",[73,322,324],{"id":323},"q-京东健康的问诊靠谱吗","Q: 京东健康的问诊靠谱吗?",[16,326,327],{},"A: 常见病、用药咨询、报告解读够用,医生能开处方,药师会审方。复杂病、需要多学科判断的,还是去三甲医院,平台医生的专科深度有限。",[73,329,331],{"id":330},"q-免费问诊和付费问诊差在哪","Q: 免费问诊和付费问诊差在哪?",[16,333,334],{},"A: 免费问诊由平台排班医生接,响应快,能处理的以常见病为主;付费问诊可以指定科室和职称,回复更详细,能看检查报告。急事用免费,要方案用付费。",[73,336,338],{"id":337},"q-处方药怎么买","Q: 处方药怎么买?",[16,340,341],{},"A: 上传线下处方,或者在平台内走问诊开方,药师审核通过后发货。首诊不能线上开处方药,这是监管要求。审核高峰期要等几十分钟。",[73,343,345],{"id":344},"q-企业想采购员工体检流程复杂吗","Q: 企业想采购员工体检,流程复杂吗?",[16,347,348],{},"A: 比个人下单复杂。要走对公签约、按人头结算、确定城市和机构清单,通常两到四周。建议先小范围试一年,别一次签三年。",[73,350,352],{"id":351},"q-app-评分只有-329主要问题是什么","Q: App 评分只有 3.29,主要问题是什么?",[16,354,355],{},"A: 用户评价里的高频词是配送慢、处方药退换难、客服转接麻烦。评分低不代表买不到药,但售后体验要有心理准备。",[12,357,358],{"id":358},"评测方法说明",[16,360,361],{},"本站五项打分各 0-10 分,加权得总分,8.5 分以上算推荐,7 分以下不建议单独采购。京东健康的版本号、评分与上市信息核对于 2026-11,药品价格随促销波动,以结算页为准。",[16,363,364,367],{},[19,365,366],{},"最后更新",":2026-10-03",{"title":369,"searchDepth":370,"depth":370,"links":371},"",2,[372,373,374,381,388,389,390,397],{"id":14,"depth":370,"text":14},{"id":28,"depth":370,"text":28},{"id":71,"depth":370,"text":71,"children":375},[376,378,379,380],{"id":75,"depth":377,"text":76},3,{"id":85,"depth":377,"text":86},{"id":95,"depth":377,"text":96},{"id":105,"depth":377,"text":106},{"id":112,"depth":370,"text":112,"children":382},[383,384,385,386,387],{"id":115,"depth":377,"text":116},{"id":122,"depth":377,"text":123},{"id":129,"depth":377,"text":130},{"id":136,"depth":377,"text":137},{"id":143,"depth":377,"text":144},{"id":150,"depth":370,"text":150},{"id":223,"depth":370,"text":223},{"id":319,"depth":370,"text":320,"children":391},[392,393,394,395,396],{"id":323,"depth":377,"text":324},{"id":330,"depth":377,"text":331},{"id":337,"depth":377,"text":338},{"id":344,"depth":377,"text":345},{"id":351,"depth":377,"text":352},{"id":358,"depth":370,"text":358},"healthcare",[400,401,402,403,404],"App 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2026-11,迭代频率在同类里算高",8,{"features":426,"ease":426,"data":424,"price":427,"support":427},8.5,7.5,{"title":5,"description":407},"tools\u002Fhealthcare\u002Fjd-health",[431,432,433,235],"医疗健康","医药电商","在线问诊","https:\u002F\u002Fhealth.jd.com","京东","osuWUJIYsWxhU07qwsspwrhyFEXGAUjDFbK2oyjvEdE",[438,827,1201],{"id":439,"title":440,"author":6,"bestFor":441,"body":442,"category":398,"cons":798,"cover":405,"date":804,"description":805,"draft":408,"extension":409,"meta":806,"navigation":411,"notFor":807,"path":808,"pricing":809,"pros":811,"score":817,"scoreBreakdown":818,"seo":820,"stem":821,"tags":822,"toolName":647,"updated":804,"url":825,"vendor":824,"__hash__":826},"tools\u002Ftools\u002Fhealthcare\u002Fdxy.md","丁香医生 评测","药企市场部、医院宣传科,以及想花小钱问一次三甲医生的个人用户",{"type":9,"value":443,"toc":771},[444,446,452,455,457,498,501,503,507,510,513,517,520,523,527,530,533,537,540,542,544,547,551,554,558,561,565,568,572,575,577,632,635,637,721,724,726,730,733,737,740,744,747,751,754,758,761,763,766],[12,445,14],{"id":14},[16,447,448,451],{},[19,449,450],{},"推荐(8.6 分),但只在你需要\"内容加医生资源\"时推荐。"," 丁香医生 App 首次问诊 9.9 元起,7×24 小时有医生接单;集团官网写明注册医师 450 万+、月活 650 万+。药企市场部做患者教育、医院宣传科做科普、个人问个小毛病,这三类需求它接得住。",[16,453,454],{},"短板同样明显:它不做病历、不开检查、不进医保,问诊本质是轻咨询。真要建互联网医院或者换 HIS,别在这上面找。想验证值不值,下载 App 花 9.9 元问一次,比看十页官网管用。",[12,456,28],{"id":28},[30,458,459,465,474,482,490],{},[33,460,461,464],{},[19,462,463],{},"价格与问诊规则",":丁香医生 App Store 中国区页面(2026-11 核对),文案写明首次问诊 9.9 元起、医生 7×24 小时在线",[33,466,467,470,473],{},[19,468,469],{},"用户与医生规模",[471,472],"dxy",{}," 英文官网 About 页(2026-11),注册用户 1,000 万+、注册医师 450 万+、月活 650 万+",[33,475,476,479,481],{},[19,477,478],{},"机构业务",[471,480],{}," 官网 Life Sciences and Industry 板块,写明服务 3,000+ 家机构、追踪 9 万+ 药品",[33,483,484,487,489],{},[19,485,486],{},"产品边界",[57,488],{}," 版本 11.70.0 更新说明(2026-11-05),以及丁香园(11.10.5)、丁香医考两条产品线页面",[33,491,492,495,497],{},[19,493,494],{},"第三方参考",[57,496],{}," Store 评分 4.85 分、10.8 万个评分(2026-11)",[16,499,500],{},"我们没在统一环境下压测问诊响应速度,也没下过单做完整流程,以下判断来自上述公开信息和编辑对同类平台的观察。",[12,502,71],{"id":71},[73,504,506],{"id":505},"问诊轻咨询不是看病","问诊:轻咨询,不是看病",[16,508,509],{},"App 的问诊入口按科室分,妇科、儿科、皮肤科是主要类目,官方文案写 7×24 小时在线、首次 9.9 元起。实际流程是:填症状、传照片或报告、医生接单、图文往返。处方药可以开,但页面会标注线上开方仅限复诊这类限制。",[16,511,512],{},"它没有检查检验、没有手术、没有住院。遇到需要面诊的问题,医生的标准动作是建议你去挂号。价格随医生走:9.9 元是首单引流价,复诊和专家问诊常见几十到上百元一次,App 内没有统一价目表,选中医生才看到报价。",[73,514,516],{"id":515},"内容真正的护城河","内容:真正的护城河",[16,518,519],{},"科普内容有审稿流程,这是它和健康自媒体最大的差别。App 里有健康百科、科普文章、专栏和视频,按疾病与人群分类,疾病页会给出就医指征。对药企市场部,这套内容体系能承接患者教育项目;对医院宣传科,它提供选题合作和专家曝光位。",[16,521,522],{},"要提醒一句:内容合作是商业项目,不是免费发稿。我们核对官网时只看到企业服务的咨询入口,刊例、排期、分发位报价都没有公开,得走销售。",[73,524,526],{"id":525},"医生侧丁香园是另一个产品","医生侧:丁香园是另一个产品",[16,528,529],{},"不少人把丁香医生和丁香园混为一谈。丁香园是医生社区,App 版本 11.10.5(2026-10-29),内容以病例讨论、考试晋升、科研投稿为主;丁香医生是患者端。医生要在患者端接诊,通常先有丁香园的认证身份。丁香医考是第三条线,做执业医师与主治考试题库,官方写明覆盖 2006 至 2024 年 10 万多道题。",[16,531,532],{},"三条线共用医生资源,账号、后台、结算各自独立。机构采购时先分清买的是哪一条,不然签完合同才发现买错了端。",[73,534,536],{"id":535},"边界它替代不了什么","边界:它替代不了什么",[16,538,539],{},"没有 HIS、LIS、PACS,不接医院内部系统;没有医保在线结算,微医在部分城市已经跑通;慢病随访也只到提醒层面,好大夫的私人医生做得更深。当健康入口可以,当医疗系统不行。",[12,541,112],{"id":112},[73,543,116],{"id":115},[16,545,546],{},"内容、问诊、处方、商城、医生社区、医考题库六块都在,患者侧该有的入口齐全。扣分在没有检查检验、没有医保在线支付,企业侧后台只有基础看板,项目报表要人工导表整理。接口没有对外开放,想接自有系统要另找方案。",[73,548,550],{"id":549},"易用性9010","易用性:9.0\u002F10",[16,552,553],{},"首页第一屏就是\"问医生\"和\"查疾病\",注册到下单三步内完成,长辈模式和字号调节都做了。扣分在问诊价格藏得深,得点进医生主页,不同医生之间比价要来回跳。退款入口倒是好找,订单页一眼能看到。",[73,555,557],{"id":556},"数据质量9010","数据质量:9.0\u002F10",[16,559,560],{},"科普内容有医生审稿和参考文献,疾病页的就医指征写得克制,不轻易下诊断。扣分在部分旧文更新不及时,个别诊疗口径落后于最新指南,搜索时容易先看到老版本。同一疾病的不同文章之间,建议口径不完全一致。",[73,562,564],{"id":563},"性价比8510","性价比:8.5\u002F10",[16,566,567],{},"C 端几乎零成本,9.9 元首单在同类里算低,一次咨询的钱不到一杯咖啡。机构合作按项目报价,没有公开价目,预算不好估,这一项因此在 8.5 上停住。个人侧没有包月套餐,问得多就付得多。",[73,569,571],{"id":570},"客户支持8010","客户支持:8.0\u002F10",[16,573,574],{},"App 内客服工作时间内响应,退款走订单页申诉;机构客户配专属对接人,能约到电话会。扣分在公开帮助文档少,问诊纠纷的处理规则写得笼统,用户不清楚该找谁。只是对接人换得比较勤,交接要自己盯。",[12,576,150],{"id":150},[152,578,579,589],{},[155,580,581],{},[158,582,583,585,587],{},[161,584,163],{},[161,586,166],{},[161,588,169],{},[171,590,591,601,612,623],{},[158,592,593,596,598],{},[176,594,595],{},"患者端基础使用",[176,597,181],{},[176,599,600],{},"浏览科普、查疾病、看医生主页不收费",[158,602,603,606,609],{},[176,604,605],{},"首次图文问诊",[176,607,608],{},"9.9 元起",[176,610,611],{},"App Store 官方文案,首单优惠价",[158,613,614,617,620],{},[176,615,616],{},"复诊与专家问诊",[176,618,619],{},"按医生定价",[176,621,622],{},"单次几十到上百元,选中医生后可见",[158,624,625,628,630],{},[176,626,627],{},"机构内容合作",[176,629,214],{},[176,631,217],{},[16,633,634],{},"隐藏成本集中在机构侧:内容项目一般按篇计价,专家出镜、直播、分发位另算,节假日的排期还会加价。个人侧如果复诊频繁,单次付费不如买平台会员。机构合同价通常不含税,开票税率要单独确认。",[12,636,223],{"id":223},[152,638,639,654],{},[155,640,641],{},[158,642,643,645,648,651],{},[161,644,232],{},[161,646,647],{},"丁香医生",[161,649,650],{},"好大夫在线",[161,652,653],{},"微医",[171,655,656,669,681,695,708],{},[158,657,658,660,663,666],{},[176,659,248],{},[176,661,662],{},"科普内容加轻问诊",[176,664,665],{},"专家问诊加医生品牌",[176,667,668],{},"挂号加互联网医院",[158,670,671,673,676,678],{},[176,672,262],{},[176,674,675],{},"首单 9.9 元",[176,677,619],{},[176,679,680],{},"挂号免费,问诊按次",[158,682,683,686,689,692],{},[176,684,685],{},"医生规模",[176,687,688],{},"集团注册医师 450 万+",[176,690,691],{},"入驻医生 28 万",[176,693,694],{},"25 万+",[158,696,697,699,702,705],{},[176,698,290],{},[176,700,701],{},"内容审稿、患者教育",[176,703,704],{},"三甲专家、图文电话视频",[176,706,707],{},"医院号源、医保支付",[158,709,710,712,715,718],{},[176,711,304],{},[176,713,714],{},"无检查、无医保",[176,716,717],{},"抽成与定价不透明",[176,719,720],{},"App 评分 3.33 偏低",[16,722,723],{},"怎么选:药企做患者教育、医院做科普品牌,选丁香医生;患者要找某家三甲医院的具体专家,好大夫的医生主页信息更全;医院端要做挂号和互联网医院,微医的方案更成体系。",[12,725,320],{"id":319},[73,727,729],{"id":728},"q-99-元问诊能问到什么程度","Q: 9.9 元问诊能问到什么程度?",[16,731,732],{},"A: 首单 9.9 元是引流价,一般是图文形式、由平台分配医生,回复两三轮。复杂问题医生会建议转专家问诊或线下挂号,别指望这个价解决诊断。",[73,734,736],{"id":735},"q-丁香医生和丁香园是同一个东西吗","Q: 丁香医生和丁香园是同一个东西吗?",[16,738,739],{},"A: 不是。丁香园是医生社区,丁香医生是患者端,账号和后台分开。机构采购前要确认买的是患者端合作还是医生端服务。",[73,741,743],{"id":742},"q-药企想投患者教育官网能直接报价吗","Q: 药企想投患者教育,官网能直接报价吗?",[16,745,746],{},"A: 不能。我们核对官网时没找到公开刊例,企业服务入口只留咨询表单。预算按项目谈,通常涉及内容制作、专家出镜、分发位三块。",[73,748,750],{"id":749},"q-问诊记录能当病历用吗","Q: 问诊记录能当病历用吗?",[16,752,753],{},"A: 不能。平台给的是咨询记录,不是医院病历,报销和请假都不认。需要病历请走线下或互联网医院的正规复诊流程。",[73,755,757],{"id":756},"q-小团队适合买它的企业服务吗","Q: 小团队适合买它的企业服务吗?",[16,759,760],{},"A: 不适合。企业服务按项目起订,几万元预算做不出效果。小团队先用免费内容做科普素材更实际。",[12,762,358],{"id":358},[16,764,765],{},"本站按五个维度打分,每项 0-10 分,加权得出总分,8.5 分以上建议采购,7 分以下不建议单独买。本篇的 App 版本、评分与价格核对于 2026-11,官方调整后以页面为准。",[16,767,768,770],{},[19,769,366],{},":2026-11-04",{"title":369,"searchDepth":370,"depth":370,"links":772},[773,774,775,781,788,789,790,797],{"id":14,"depth":370,"text":14},{"id":28,"depth":370,"text":28},{"id":71,"depth":370,"text":71,"children":776},[777,778,779,780],{"id":505,"depth":377,"text":506},{"id":515,"depth":377,"text":516},{"id":525,"depth":377,"text":526},{"id":535,"depth":377,"text":536},{"id":112,"depth":370,"text":112,"children":782},[783,784,785,786,787],{"id":115,"depth":377,"text":116},{"id":549,"depth":377,"text":550},{"id":556,"depth":377,"text":557},{"id":563,"depth":377,"text":564},{"id":570,"depth":377,"text":571},{"id":150,"depth":370,"text":150},{"id":223,"depth":370,"text":223},{"id":319,"depth":370,"text":320,"children":791},[792,793,794,795,796],{"id":728,"depth":377,"text":729},{"id":735,"depth":377,"text":736},{"id":742,"depth":377,"text":743},{"id":749,"depth":377,"text":750},{"id":756,"depth":377,"text":757},{"id":358,"depth":370,"text":358},[799,800,801,802,803],"只有轻咨询,没有检查检验、没有医保结算、不进医院信息系统","问诊价格不统一,要进医生主页才看到单次报价,比价麻烦","机构内容合作没有公开价目,预算要一家家谈","部分旧科普文章更新慢,诊疗建议停留在几年前的口径","问诊纠纷处理规则写得笼统,退款要走订单页申诉","2026-11-04","丁香医生是丁香园旗下院外健康平台,集团官网写明注册医师 450 万+,App 首次问诊 9.9 元起,科普内容有医生审稿。它适合药企做患者教育、个人问小病,不适合当医院信息系统用,也不做医保结算,问诊只是轻咨询。",{},"要建互联网医院、HIS 或需要医保在线结算的机构","\u002Ftools\u002Fhealthcare\u002Fdxy",{"free":411,"startingPrice":369,"currency":415,"billingPeriod":416,"notes":810},"C 端免费使用,问诊按次付费,App Store 官方文案写明首次问诊 9.9 元起,复诊单价由接诊医生设定。药企内容合作、医院科普项目等机构业务官网未公开标准报价,需联系销售。价格核对时间 2026-11。",[812,813,814,815,816],"丁香园官网写明注册医师 450 万+、月活 650 万+,医生资源厚度在国内健康平台里排前列","科普内容有医生审稿和参考文献,疾病页给的建议偏保守,出错率低于自媒体","App 首次问诊 9.9 元起,7×24 小时接单,试错成本低到可以随便试一次","患者端、医生社区、医考题库三条产品线分开,机构采购时能按需选","App Store 4.85 分、10.8 万个评分,用户口碑在同类里最高",8.6,{"features":426,"ease":819,"data":819,"price":426,"support":424},9,{"title":440,"description":805},"tools\u002Fhealthcare\u002Fdxy",[431,433,823,824],"健康科普","丁香园","https:\u002F\u002Fdxy.com","4txMkderXkJGqTcyj2QSj3doR9iAlM_HK_o-Jrby3EM",{"id":828,"title":829,"author":6,"bestFor":830,"body":831,"category":398,"cons":1175,"cover":405,"date":1181,"description":1182,"draft":408,"extension":409,"meta":1183,"navigation":411,"notFor":1184,"path":1185,"pricing":1186,"pros":1188,"score":426,"scoreBreakdown":1194,"seo":1195,"stem":1196,"tags":1197,"toolName":238,"updated":1181,"url":1199,"vendor":238,"__hash__":1200},"tools\u002Ftools\u002Fhealthcare\u002Falihealth.md","阿里健康 评测","需要药品追溯合规与天猫渠道的药企、连锁药房,以及想上中医线上服务的中医馆",{"type":9,"value":832,"toc":1148},[833,835,841,844,846,878,881,883,887,890,893,897,900,903,907,910,913,917,920,922,926,929,933,936,938,941,943,946,950,953,955,1013,1016,1018,1098,1101,1103,1107,1110,1114,1117,1121,1124,1128,1131,1135,1138,1140,1143],[12,834,14],{"id":14},[16,836,837,840],{},[19,838,839],{},"推荐(8.5 分),但要按业务线拆开看,它不是一款软件。"," 阿里健康官网披露,截至 2025 年 3 月 31 日天猫健康有 4.83 万商家、1.33 亿 SKU,大药房 123 万 SKU,码上放心服务 1500 余家生产企业和 7100 余家流通企业。药企做追溯合规、连锁药房上天猫,这两件事它有现成路径。",[16,842,843],{},"不适合谁:想买一套能私有化部署的医院信息系统的机构。云医院那块由合作方熙牛医疗实施,阿里健康提供的是平台与流量。采购前先想清楚要的是渠道、合规工具,还是院内系统,三者报价逻辑完全不同。",[12,845,28],{"id":28},[30,847,848,854,860,866,872],{},[33,849,850,853],{},[19,851,852],{},"业务数据",":阿里健康官网关于我们页(2026-11 核对),数据截至 2025 年 3 月 31 日,含天猫健康商家数、大药房 SKU、签约医师数量",[33,855,856,859],{},[19,857,858],{},"码上放心",":同一页面披露的 1500 余家生产企业、7100 余家流通企业、850 万份电子药检报告",[33,861,862,865],{},[19,863,864],{},"小鹿中医与氢离子",":官网业务介绍板块,含 14 万注册中医师、137 家调剂中心、与 NEJM 等机构的合作",[33,867,868,871],{},[19,869,870],{},"数字化医疗",":官网案例,浙大一院四个院区上云、2020 年 11 月天台县 120 家医疗机构上线",[33,873,874,877],{},[19,875,876],{},"C 端入口",":我们在 App Store 中国区搜索\"阿里健康\",未找到同名独立 App,入口集中在淘宝、支付宝、天猫",[16,879,880],{},"我们没有参与过码上放心的对接,也没做过天猫医药类目的入驻,计费与保证金规则来自公开规则页和商家侧讨论,具体以招商文件为准。",[12,882,71],{"id":71},[73,884,886],{"id":885},"医药电商两条腿走路","医药电商:两条腿走路",[16,888,889],{},"一条是自营的阿里健康大药房,整合了近百家天猫店铺,主打处方药、OTC、保健滋补、器械和隐形眼镜;另一条是天猫健康的平台模式,商家入驻后自己运营。官网数据里,大药房 SKU 123 万个、同比增长 33.6%,天猫健康商家 4.83 万个、同比增长 35%,平台 SKU 1.33 亿个、增长超过 91%。",[16,891,892],{},"对品牌方,自营和平台是两种合作:进自营要谈供货价和账期,进平台要交保证金和技术年费,自己投流量。两条路的毛利结构完全不同,别混着算。",[73,894,896],{"id":895},"码上放心药品追溯的合规底座","码上放心:药品追溯的合规底座",[16,898,899],{},"这是阿里健康最不像\"医疗公司\"的一块业务:一物一码的药品追溯平台,面向生产企业、流通企业、医疗机构和零售药店。官网写明已为 1500 余家药品生产企业及上市许可持有人、7100 余家流通企业提供服务,累计发送电子药检报告 850 余万份。",[16,901,902],{},"对药企,追溯是监管硬要求,选平台的判断标准是覆盖率、扫码工具兼容性、和下游企业的数据打通程度。码上放心的优势在流通端覆盖广,下游药店不用再装一套系统。",[73,904,906],{"id":905},"医疗服务小鹿中医是差异点","医疗服务:小鹿中医是差异点",[16,908,909],{},"医疗服务这条线覆盖中医、体检、问诊、挂号、疫苗、口腔、心理、视光、护理,入口铺在天猫、淘宝、支付宝、高德、钉钉、盒马、夸克。签约的执业医师、执业药师、营养师合计近 24 万,学科从肿瘤、自免扩到神经外科、骨科、精神内科、妇科。",[16,911,912],{},"真正有差异的是小鹿中医:2015 年成立,2021 年 8 月并入阿里健康,现有 14 万注册中医师、137 家调剂中心,还上线了基于阿里云百炼的中医辅助诊疗系统。中医馆想做线上复诊和代煎配送,这条线比综合问诊平台对口。",[73,914,916],{"id":915},"氢离子与云医院两条前瞻线","氢离子与云医院:两条前瞻线",[16,918,919],{},"氢离子是面向医生的医学 AI 平台,自建医学知识库,与 NEJM、JAMA Network、BMJ 有内容合作,定位是医生的检索与问答助手。云医院那边,浙大一院四个院区核心系统上云是标杆案例,2020 年 11 月天台县 120 家医疗机构上线县域医共体,这些项目由熙牛医疗实施,阿里健康出平台和云资源。",[12,921,112],{"id":112},[73,923,925],{"id":924},"功能完整度9010","功能完整度:9.0\u002F10",[16,927,928],{},"电商、追溯、问诊、中医、体检、医学 AI、云医院都有,业务面在同类里最宽。扣分在各条线之间打通有限,商家后台、追溯后台、问诊后台是三套账号。码上放心的客户端工具要单独装,和商家后台不在一处。",[73,930,932],{"id":931},"易用性7510","易用性:7.5\u002F10",[16,934,935],{},"C 端入口寄生在淘宝和支付宝里,老用户找得到,新用户得先搜。商家后台功能全但菜单深,新手要培训一轮才敢上手,这一项是它的弱项。淘宝入口改版频繁,收藏的路径过一阵就失效。",[73,937,557],{"id":556},[16,939,940],{},"官网按财年披露商家数、SKU、服务企业数,口径清楚,能对上财报数字。药品追溯数据与监管平台对接,准确性有外部约束,不是自己说了算。财年口径和数据截止日要看清,别把旧数当新数。",[73,942,564],{"id":563},[16,944,945],{},"平台模式的固定成本是保证金加技术年费,流量费另算;追溯按码量计费,用量小的企业单价偏高。整体不算便宜,但比自建一套追溯系统划算。保证金可退但周期长,关店结算常拖几个月。",[73,947,949],{"id":948},"客户支持8510","客户支持:8.5\u002F10",[16,951,952],{},"天猫商家有招商经理和运营对接,码上放心有专属服务群,医院项目配实施团队。扣分在跨业务线的需求要转好几道,没有一个统一接口人。码上放心的服务群按企业建,换对接人要重新申请。",[12,954,150],{"id":150},[152,956,957,968],{},[155,958,959],{},[158,960,961,964,966],{},[161,962,963],{},"业务线",[161,965,166],{},[161,967,169],{},[171,969,970,981,992,1002],{},[158,971,972,975,978],{},[176,973,974],{},"大药房自营供货",[176,976,977],{},"按合同",[176,979,980],{},"供货价与账期单独谈,不公开",[158,982,983,986,989],{},[176,984,985],{},"天猫健康入驻",[176,987,988],{},"保证金加技术年费",[176,990,991],{},"按类目与店铺类型定,官网未公开具体数字",[158,993,994,997,1000],{},[176,995,996],{},"码上放心追溯",[176,998,999],{},"按码量或年费",[176,1001,217],{},[158,1003,1004,1007,1010],{},[176,1005,1006],{},"小鹿中医与云医院",[176,1008,1009],{},"按项目",[176,1011,1012],{},"实施范围决定报价,需联系销售",[16,1014,1015],{},"隐藏成本主要在流量:天猫医药类目的推广费能占到销售额的两三成,不投就没有曝光;追溯业务的扫码硬件、接口改造要另算;医院项目的等保测评和机房资源通常不计入软件报价。",[12,1017,223],{"id":223},[152,1019,1020,1033],{},[155,1021,1022],{},[158,1023,1024,1026,1028,1030],{},[161,1025,232],{},[161,1027,238],{},[161,1029,235],{},[161,1031,1032],{},"平安健康",[171,1034,1035,1047,1059,1073,1085],{},[158,1036,1037,1039,1042,1044],{},[176,1038,248],{},[176,1040,1041],{},"平台电商加追溯加云医院",[176,1043,251],{},[176,1045,1046],{},"自建医生团队加保险协同",[158,1048,1049,1051,1054,1056],{},[176,1050,262],{},[176,1052,1053],{},"保证金加年费,未公开",[176,1055,265],{},[176,1057,1058],{},"会员制打包",[158,1060,1061,1064,1067,1070],{},[176,1062,1063],{},"渠道",[176,1065,1066],{},"淘宝、天猫、支付宝",[176,1068,1069],{},"京东主站加即时配送",[176,1071,1072],{},"平安系 App 与企业客户",[158,1074,1075,1077,1079,1082],{},[176,1076,290],{},[176,1078,296],{},[176,1080,1081],{},"自营供给、配送速度",[176,1083,1084],{},"服务标准化、企业客户",[158,1086,1087,1089,1092,1095],{},[176,1088,304],{},[176,1090,1091],{},"入口分散、自营医疗弱",[176,1093,1094],{},"App 评分低、偏卖药",[176,1096,1097],{},"医院资源与号源弱",[16,1099,1100],{},"怎么选:药企要铺线上渠道又得过追溯合规,阿里健康一家能办两件事;要控货、控价、要快配送,京东健康的自营体系更稳;企业给员工买健康服务、看重响应时效,平安健康的打包方案省心。",[12,1102,320],{"id":319},[73,1104,1106],{"id":1105},"q-阿里健康有独立的-app-吗","Q: 阿里健康有独立的 App 吗?",[16,1108,1109],{},"A: 我们在 App Store 中国区没搜到同名独立 App。C 端入口在淘宝的\"阿里健康\"频道、支付宝的医疗健康入口和天猫医药馆,下单和问诊都在阿里系 App 里完成。",[73,1111,1113],{"id":1112},"q-码上放心怎么收费","Q: 码上放心怎么收费?",[16,1115,1116],{},"A: 官网没有公开价目。行业里常见的做法是按追溯码用量阶梯计费,或者按年度服务包收费,大企业会谈到打包价。要准确报价只能走销售,让对方按你的年产量出方案。",[73,1118,1120],{"id":1119},"q-天猫健康入驻门槛高吗","Q: 天猫健康入驻门槛高吗?",[16,1122,1123],{},"A: 比普通类目高。需要药品经营许可证、GSP 证书等资质,保证金和技术年费按类目定,还要有专职药师。资质不全的商家连初审都过不了。",[73,1125,1127],{"id":1126},"q-小鹿中医和阿里健康是什么关系","Q: 小鹿中医和阿里健康是什么关系?",[16,1129,1130],{},"A: 小鹿中医 2021 年 8 月并入阿里健康,现在是它的中医业务主体,独立运营。中医馆合作走小鹿的招商,不是走天猫医药。",[73,1132,1134],{"id":1133},"q-医院想上云应该找阿里健康还是熙牛","Q: 医院想上云,应该找阿里健康还是熙牛?",[16,1136,1137],{},"A: 合同和交付主体是熙牛医疗,阿里健康提供云资源和平台能力。采购时把实施方、维保方、数据归属写清楚,别只跟阿里健康签框架。",[12,1139,358],{"id":358},[16,1141,1142],{},"五个维度各 0-10 分,权重按功能、易用、数据、价格、支持合成总分,这是本站统一算法。阿里健康的业务数据来自官网截至 2025 年 3 月 31 日的披露,核对时间为 2026-11,后续财报更新以官网为准。",[16,1144,1145,1147],{},[19,1146,366],{},":2026-10-22",{"title":369,"searchDepth":370,"depth":370,"links":1149},[1150,1151,1152,1158,1165,1166,1167,1174],{"id":14,"depth":370,"text":14},{"id":28,"depth":370,"text":28},{"id":71,"depth":370,"text":71,"children":1153},[1154,1155,1156,1157],{"id":885,"depth":377,"text":886},{"id":895,"depth":377,"text":896},{"id":905,"depth":377,"text":906},{"id":915,"depth":377,"text":916},{"id":112,"depth":370,"text":112,"children":1159},[1160,1161,1162,1163,1164],{"id":924,"depth":377,"text":925},{"id":931,"depth":377,"text":932},{"id":556,"depth":377,"text":557},{"id":563,"depth":377,"text":564},{"id":948,"depth":377,"text":949},{"id":150,"depth":370,"text":150},{"id":223,"depth":370,"text":223},{"id":319,"depth":370,"text":320,"children":1168},[1169,1170,1171,1172,1173],{"id":1105,"depth":377,"text":1106},{"id":1112,"depth":377,"text":1113},{"id":1119,"depth":377,"text":1120},{"id":1126,"depth":377,"text":1127},{"id":1133,"depth":377,"text":1134},{"id":358,"depth":370,"text":358},[1176,1177,1178,1179,1180],"C 端没有独立大流量 App,入口散在淘宝、支付宝、天猫里","四条业务线各自报价,采购时要分别谈,合同主体也不同","码上放心的计费方式不透明,码量与年费怎么组合要问销售","云医院依赖合作方熙牛医疗,医院侧实施不是阿里健康自己做","医疗服务的自营能力弱于京东健康,问诊入口不显眼","2026-10-22","阿里健康是阿里系医药与医疗平台,官网披露天猫健康 4.83 万商家、大药房 123 万 SKU、码上放心服务 7100 家流通企业。强项在商家规模与药品追溯合规,适合药企做渠道,不适合想买独立 HIS 的医院,云医院由合作方实施。",{},"预算有限、想买一套可私有化部署 HIS 的二级医院","\u002Ftools\u002Fhealthcare\u002Falihealth",{"free":408,"startingPrice":369,"currency":415,"billingPeriod":416,"notes":1187},"C 端购药与问诊按件、按次付费,无独立订阅套餐。天猫健康入驻涉及保证金与技术年费,码上放心按追溯码用量或年度服务计费,官网均未公开标准报价,需联系销售。价格核对时间 2026-11。",[1189,1190,1191,1192,1193],"天猫健康平台商家 4.83 万个、SKU 1.33 亿,医药电商的盘子在国内最大","码上放心已服务 1500 余家药品生产企业、7100 余家流通企业,追溯合规场景成熟","小鹿中医 14 万注册中医师、137 家调剂中心,中医这条线别人没有","氢离子医学 AI 与 NEJM、JAMA Network、BMJ 有内容合作","官网按财年披露业务数据,采购前能查到底稿",{"features":819,"ease":427,"data":819,"price":426,"support":426},{"title":829,"description":1182},"tools\u002Fhealthcare\u002Falihealth",[431,432,1198,238],"药品追溯","https:\u002F\u002Fwww.alihealth.cn","pTr-vntiVWf2m470NnBRC1Gg1YKGLZT_1gUAFMiOfxc",{"id":1202,"title":1203,"author":6,"bestFor":1204,"body":1205,"category":398,"cons":1543,"cover":405,"date":1549,"description":1550,"draft":408,"extension":409,"meta":1551,"navigation":411,"notFor":1552,"path":1553,"pricing":1554,"pros":1556,"score":1562,"scoreBreakdown":1563,"seo":1564,"stem":1565,"tags":1566,"toolName":650,"updated":1549,"url":1568,"vendor":650,"__hash__":1569},"tools\u002Ftools\u002Fhealthcare\u002Fhaodf.md","好大夫在线 评测","有专病特长、想积累个人品牌的副主任以上医生,以及需要指定专家的异地患者",{"type":9,"value":1206,"toc":1516},[1207,1209,1215,1218,1220,1253,1256,1258,1262,1265,1268,1272,1275,1278,1282,1285,1288,1292,1295,1297,1299,1302,1306,1309,1313,1316,1318,1321,1323,1326,1328,1383,1386,1388,1466,1469,1471,1475,1478,1482,1485,1489,1492,1496,1499,1503,1506,1508,1511],[12,1208,14],{"id":14},[16,1210,1211,1214],{},[19,1212,1213],{},"推荐(8.3 分),适合两类人:想立个人品牌的医生,和愿意花时间挑医生的患者。"," 官网首页写明收录全国 10450 家医院、931617 位大夫、2209 个疾病,App 页面写 28 万医生入驻、服务超 8900 万患者。医生库厚度是它最硬的资产。",[16,1216,1217],{},"不适合谁:急诊、重症,以及想按统一价目采购的医院。它的定价权在医生手里,同一疾病不同医生能差几倍;平台抽成也不公开,医生签约前必须把结算条款问清楚。我们建议患者先看医生主页的评价记录,再决定问谁。",[12,1219,28],{"id":28},[30,1221,1222,1228,1234,1240,1247],{},[33,1223,1224,1227],{},[19,1225,1226],{},"医生与医院规模",":好大夫在线官网首页(2026-11 核对),写明 10450 家医院、931617 位大夫、2209 个疾病",[33,1229,1230,1233],{},[19,1231,1232],{},"产品功能与年限",":好大夫在线 App Store 中国区页面(2026-11),版本 9.4.6、2026-10-29 更新,写明专注医疗 18 年、28 万医生入驻",[33,1235,1236,1239],{},[19,1237,1238],{},"服务分层",":同一页面列出的在线问诊、挂号、在线开药、私人医生、优选会员、长辈模式",[33,1241,1242,1244,1246],{},[19,1243,55],{},[57,1245],{}," Store 评分 4.12 分、5442 个评分(2026-11)",[33,1248,1249,1252],{},[19,1250,1251],{},"官网栏目",":首页的年度好大夫、医院年度榜、开放合作平台三个入口",[16,1254,1255],{},"我们没有以医生身份签约入驻,也没有完整走完开药和配送流程,抽成、结算、会员权益的判断来自公开页面和医生侧的公开讨论。",[12,1257,71],{"id":71},[73,1259,1261],{"id":1260},"医生库按疾病找人对口","医生库:按疾病找人对口",[16,1263,1264],{},"首页的找医生路径有三条:按医院、按疾病、按专科。疾病库有 2209 个条目,每个疾病下列出对应的医生数量,比如高血压 12545 位、冠心病 11597 位、骨折 9702 位。这个结构对罕见病患者有用,常见病反而容易挑花眼。",[16,1266,1267],{},"医生主页是核心页面:执业医院、职称、擅长方向、出诊时间、患者评价、问诊价格都在一起。我们对比过几家平台,好大夫的擅长描述写得最具体,不少医生会写清\"只接某类手术术后复诊\",筛人效率高。",[73,1269,1271],{"id":1270},"问诊三种形式价格随医生","问诊:三种形式,价格随医生",[16,1273,1274],{},"图文问诊是最常用的一种,价格从几十到几百不等,由医生设定。电话问诊按分钟或按次计,视频问诊单价最高,适合需要看片子和伤口的场景。问诊结束后医生可以开处方,处方药走合作药房配送,复诊患者不用再跑医院。",[16,1276,1277],{},"要注意时效:平台没有对医生回复速度做硬性承诺,页面上只写\"尽快回复\"。急性问题别在这里等,直接去急诊。",[73,1279,1281],{"id":1280},"医生侧个人品牌的长期资产","医生侧:个人品牌的长期资产",[16,1283,1284],{},"对医生,这个平台的价值不在问诊费,而在可搜索的个人主页和患者评价。一个做了五年的主页,积累几百条真实评价,在患者搜索\"某病 某地 医生\"时就是稳定的流量入口。平台每年评\"年度好大夫\",上榜医生的主页会带标识,这是拉新最直接的方式。",[16,1286,1287],{},"代价是运营成本:要维护出诊时间、回消息、处理退款,一周至少投入几个小时。职称低、患者量少的医生,前期很难起量。",[73,1289,1291],{"id":1290},"开药与会员别被权益名绕晕","开药与会员:别被权益名绕晕",[16,1293,1294],{},"在线开药面向复诊患者,需要提供线下就诊记录,平台会做处方审核。优选会员是打包权益,页面写的\"全程绿色通道、医疗管家式服务\"比较虚,实际包含哪些次数、哪些医生参与,不同时期规则不一样,买之前要逐条问客服。私人医生更接近年度健康管理,价格按医生和服务包定,适合慢病人群。",[12,1296,112],{"id":112},[73,1298,116],{"id":115},[16,1300,1301],{},"问诊、挂号、开药、配送、私人医生、会员、长辈模式都齐,医生端还有独立 App。扣分在没有检验检查预约,也没有医保在线结算,复诊拿药仍要自费。医生端 App 和患者端账号不通用,两边要分别登录。",[73,1303,1305],{"id":1304},"易用性8010","易用性:8.0\u002F10",[16,1307,1308],{},"找医生的三条路径清楚,医生主页信息密度高,擅长方向写得具体。扣分在筛选条件少,不能按价格区间或回复速度过滤,挑医生基本靠人工一页页翻。搜索结果默认按综合排序,想按价格排得自己找。",[73,1310,1312],{"id":1311},"数据质量8510","数据质量:8.5\u002F10",[16,1314,1315],{},"10450 家医院、931617 位大夫的基础数据准确度高,职称和执业信息能对上医院官网。扣分在部分医生出诊时间长期不更新,评价里刷好评的痕迹偶有出现。同一医生的评价分散在多个疾病页,统计口径不一。",[73,1317,564],{"id":563},[16,1319,1320],{},"浏览和看评价免费,问诊单价中等,复诊开药省下的路费和时间是隐性收益。扣分在价格由医生自定,同一疾病能差几倍,患者很难判断某次问诊值不值。视频问诊按次收,临时改期要提前一天申请。",[73,1322,571],{"id":570},[16,1324,1325],{},"客服入口在 App 和官网都有,退款走订单申诉,工单能查到进度。扣分在处理周期长,医生与患者之间的纠纷平台介入慢,规则解释也不够清楚。平台对医生的回复没有处罚机制,催问只能靠患者。",[12,1327,150],{"id":150},[152,1329,1330,1340],{},[155,1331,1332],{},[158,1333,1334,1336,1338],{},[161,1335,163],{},[161,1337,166],{},[161,1339,169],{},[171,1341,1342,1352,1362,1373],{},[158,1343,1344,1347,1349],{},[176,1345,1346],{},"浏览与医生主页",[176,1348,181],{},[176,1350,1351],{},"看擅长、评价、出诊时间不收费",[158,1353,1354,1357,1359],{},[176,1355,1356],{},"图文、电话与视频问诊",[176,1358,619],{},[176,1360,1361],{},"图文几十元起,电话与视频单价更高",[158,1363,1364,1367,1370],{},[176,1365,1366],{},"私人医生与优选会员",[176,1368,1369],{},"按服务包定价",[176,1371,1372],{},"权益随医生与活动变化",[158,1374,1375,1378,1380],{},[176,1376,1377],{},"医生入驻",[176,1379,181],{},[176,1381,1382],{},"签约不收费,抽成按合同执行",[16,1384,1385],{},"隐藏成本有两块。患者侧,复诊开药的药费与配送费单独结算,处方审核不通过要重新挂号;医生侧,平台抽成、提现手续费、发票税率都要看合同附件,公开页面查不到。企业采购几乎没有标准品,只能按项目谈。",[12,1387,223],{"id":223},[152,1389,1390,1403],{},[155,1391,1392],{},[158,1393,1394,1396,1398,1400],{},[161,1395,232],{},[161,1397,650],{},[161,1399,653],{},[161,1401,1402],{},"春雨医生",[171,1404,1405,1417,1428,1442,1454],{},[158,1406,1407,1409,1412,1414],{},[176,1408,248],{},[176,1410,1411],{},"医生品牌加专家问诊",[176,1413,668],{},[176,1415,1416],{},"轻问诊加健康内容",[158,1418,1419,1421,1423,1425],{},[176,1420,262],{},[176,1422,619],{},[176,1424,680],{},[176,1426,1427],{},"按次计费,单价偏低",[158,1429,1430,1433,1436,1439],{},[176,1431,1432],{},"医生库",[176,1434,1435],{},"931617 位大夫",[176,1437,1438],{},"25 万余名合作医生",[176,1440,1441],{},"签约医生数万",[158,1443,1444,1446,1449,1451],{},[176,1445,290],{},[176,1447,1448],{},"专病对口、患者评价",[176,1450,707],{},[176,1452,1453],{},"响应快、价格低",[158,1455,1456,1458,1460,1463],{},[176,1457,304],{},[176,1459,717],{},[176,1461,1462],{},"App 评分偏低",[176,1464,1465],{},"专家资源薄",[16,1467,1468],{},"怎么选:患者要找某类手术做得多的专家,好大夫的擅长描述和评价最有用;要在医院端做挂号和医保,选微医;只是小毛病想快点有人答,春雨的价格更低。",[12,1470,320],{"id":319},[73,1472,1474],{"id":1473},"q-好大夫的问诊比医院贵吗","Q: 好大夫的问诊比医院贵吗?",[16,1476,1477],{},"A: 单次看是的。三甲医院普通门诊挂号费几十元,平台上同一位医生的图文问诊常见一百元以上。省下的是挂号和往返时间,值不值取决于你的时间成本。",[73,1479,1481],{"id":1480},"q-医生入驻要交钱吗","Q: 医生入驻要交钱吗?",[16,1483,1484],{},"A: 入驻本身不收费,平台从问诊订单里抽成。抽成比例没有公开,签约时会在合同里写明,不同科室、不同合作形式可能不一样。",[73,1486,1488],{"id":1487},"q-私人医生值得买吗","Q: 私人医生值得买吗?",[16,1490,1491],{},"A: 慢病患者、术后需要长期随访的人值得,一年内多次咨询摊下来比单次便宜。急症和一次性问题没必要,单次问诊就够。",[73,1493,1495],{"id":1494},"q-为什么医生回复很慢","Q: 为什么医生回复很慢?",[16,1497,1498],{},"A: 平台对回复时效没有硬约束,医生多在门诊结束后集中处理。下单前看医生主页的\"回复速度\"标识,或者直接选电话问诊,时间能锁定。",[73,1500,1502],{"id":1501},"q-问诊后能开处方药吗","Q: 问诊后能开处方药吗?",[16,1504,1505],{},"A: 复诊患者可以,需要提供线下就诊记录,平台做处方审核后由合作药房配送。首诊不能线上开处方药,这是监管要求,不是平台设置的门槛。",[12,1507,358],{"id":358},[16,1509,1510],{},"打分口径固定为五项,每项 0-10 分后加权,8.5 分以上建议采购,7 分以下不建议单独采购。好大夫的医生数、版本与评分核对于 2026-11,医生报价随时会调,以页面显示为准。",[16,1512,1513,1515],{},[19,1514,366],{},":2026-10-29",{"title":369,"searchDepth":370,"depth":370,"links":1517},[1518,1519,1520,1526,1533,1534,1535,1542],{"id":14,"depth":370,"text":14},{"id":28,"depth":370,"text":28},{"id":71,"depth":370,"text":71,"children":1521},[1522,1523,1524,1525],{"id":1260,"depth":377,"text":1261},{"id":1270,"depth":377,"text":1271},{"id":1280,"depth":377,"text":1281},{"id":1290,"depth":377,"text":1291},{"id":112,"depth":370,"text":112,"children":1527},[1528,1529,1530,1531,1532],{"id":115,"depth":377,"text":116},{"id":1304,"depth":377,"text":1305},{"id":1311,"depth":377,"text":1312},{"id":563,"depth":377,"text":564},{"id":570,"depth":377,"text":571},{"id":150,"depth":370,"text":150},{"id":223,"depth":370,"text":223},{"id":319,"depth":370,"text":320,"children":1536},[1537,1538,1539,1540,1541],{"id":1473,"depth":377,"text":1474},{"id":1480,"depth":377,"text":1481},{"id":1487,"depth":377,"text":1488},{"id":1494,"depth":377,"text":1495},{"id":1501,"depth":377,"text":1502},{"id":358,"depth":370,"text":358},[1544,1545,1546,1547,1548],"问诊价格由医生自定,同一疾病不同医生能差三到五倍","平台抽成比例不公开,医生侧结算规则要签合同才清楚","回复时效没有硬性约束,医生忙起来可能隔天才回","优选会员权益写得笼统,不同医生给的权益不一致","App 评分 4.12,低于丁香医生,退款与改约纠纷偏多","2026-10-29","好大夫在线收录 10450 家医院、931617 位大夫,App 写明 28 万医生入驻、服务 8900 万患者。它是医生个人品牌的入口,问诊价格由医生定,适合副主任以上医生和找专病专家的患者。不适合急诊,入驻免费但抽成不公开,签约前要多看同城案例。",{},"急诊与重症患者,以及想统一采购问诊服务的医院信息科","\u002Ftools\u002Fhealthcare\u002Fhaodf",{"free":411,"startingPrice":369,"currency":415,"billingPeriod":416,"notes":1555},"患者浏览医生主页、看评价免费,图文、电话、视频问诊按医生自报价付费,私人医生与优选会员为付费服务。医生入驻不收费。平台抽成比例与机构合作报价官网未公开标准报价,需联系销售。价格核对时间 2026-11。",[1557,1558,1559,1560,1561],"收录 10450 家医院、931617 位大夫、2209 个疾病,医生库是国内问诊平台里最厚的","医生主页有擅长、出诊时间、患者评价,找专病对口的医生比综合平台快","图文、电话、视频三种问诊形式齐全,复诊开药可以直接配送到家","长辈模式做了字号和流程简化,老年患者能自己操作","18 年积累,患者评价数据量大,判断医生口碑有依据",8.3,{"features":426,"ease":424,"data":426,"price":426,"support":424},{"title":1203,"description":1550},"tools\u002Fhealthcare\u002Fhaodf",[431,433,1567,650],"医生品牌","https:\u002F\u002Fwww.haodf.com","fvxoxeQLXwjm6ghwzTlhJ4BSuwWBWIhxwO0Y86bBPPc",1794088444277]